To keep your pieces looking their best, please follow these care instructions:

• Handle with Care: Gemstones can be delicate and can be scratched or damaged by rough handling.

• Avoid Contact with Chemicals: Chemicals found in household cleaners, perfumes, hairspray, and cosmetics can harm gemstones and damage their luster. Additionally, household cleaners and chemicals such as chlorine weaken Ancient Bronze and Gold-Fill and lead to corrosion and then breaking.  Remove your jewelry before swimming in pools to ensure your necklace stays pristine.

• Store Properly: When not in use, store your gold-filled jewelry with gemstones separately from other jewelry to prevent scratching. 

• Clean Regularly: To remove dirt and oils that can dull the luster, gently wipe with a soft, damp cloth every so often. For cleaning, use a mild soap diluted in warm water and a soft brush to gently scrub the necklace. Rinse thoroughly and pat dry with a clean cloth.

• Professional Care: For specialized cleaning or repairs, contact me or a professional jeweler experienced in handling gold-filled jewelry with pearls. We can provide expert care to ensure that your pieces remain in optimal condition.

By following these care instructions, you can preserve the beauty and luster of your jewelry, allowing you to enjoy them for years to come!

Return Policy for One-of-a-Kind Jewelry

At Rebelle for Kicks, I take pride in offering unique, one-of-a-kind jewelry pieces crafted with care and attention to detail. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

Returns Accepted: We accept returns on jewelry items within 30 days of the purchase date.

Conditions for Returns:

• The jewelry item must be in its original condition, unworn, and undamaged.
• The jewelry item must be returned in its original packaging, including any tags or labels attached.
• The return package must include a copy of the original receipt or proof of purchase.

Exclusions:

• Custom-made or personalized jewelry items are not eligible for return unless they are defective or damaged upon arrival.
• Sale or clearance items are final sale and cannot be returned or exchanged unless they are defective or damaged upon arrival.

Return Process:

• Email Rebelleforkicks@gmail.com initiate the return process and receive a Return Authorization (RA) number.
• Pack the jewelry item securely in its original packaging and include the RA number on the outside of the package.
• Ship the return package to the address provided by our customer service team. The cost of return shipping is the responsibility of the customer.
• Once we receive the returned item and verify its condition, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the purchase.

Damaged or Defective Items: If you receive a damaged or defective jewelry item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect for our records. Please note that our jewelry is handmade, not machine made, and therefore slight imperfections might be noted, this does not count as defective or damaged. 

Questions or Concerns: If you have any questions or concerns about our return policy or the condition of your jewelry item, please don't hesitate to email RebelleforKicks@gmail.com. I am here to assist you and ensure your satisfaction.

I appreciate your support and look forward to adorning you again in the future!